Kisah Consulting provides program and project management, Agile delivery and process improvement to federal agencies, prime contractors and private-sector teams. Our principals bring more than 25 years of combined experience, much of it in federal health IT. We set the plan, run the cadence and report results in numbers leadership can act on.
Kisah (KEE-sah) is Indonesian for "story." We want yours to be one people are glad to retell for years: a team that worked well together, users who got what they needed, and a finish that landed on time and on budget.
We take on programs that span several teams, carry real deadlines and need someone accountable for keeping them moving.
Full-lifecycle management of infrastructure, cloud migration, cybersecurity and service desk projects, from a single effort to a portfolio of dozens running at once.
Governance, intake and prioritization, standard templates and portfolio dashboards for organizations building or rebuilding a PMO.
Lean Six Sigma methods to map current workflows, find the bottlenecks and cut cost and cycle time, with results measured before and after.
Sprint planning, backlog grooming, retrospectives and Scrum of Scrums, with Jira and Power BI dashboards that show leadership where every team stands.
Standing up and improving help desks and support operations, including SLAs, SOPs, training and ticketing platforms.
Performance metrics, data-quality checks and automated recurring reports, so status updates come from data rather than from memory.
Selected outcomes from programs our team has led in federal and regulated commercial settings.
These results come from work our principals performed in prior and current roles, not from contracts held by Kisah Consulting LLC. Earlier federal work also includes the USDA, NIST and CMS.
Measure where the program stands today: schedule, cost, open risks and the workload driving them.
Agree on scope, milestones, owners and the handful of metrics that define success.
Hold the cadence: status, risk reviews and dependency tracking, with issues raised early.
Leave behind SOPs, dashboards and trained staff so the improvement lasts after we leave.
Clients work directly with the firm's principals. No hand-offs to junior staff.
Managing Member & CEO
Eleven years of project management in federal IT, including more than six years leading project teams for the National Institutes of Health across service desk, infrastructure, cloud and cybersecurity work. Ashley runs portfolios of many concurrent projects, leads Agile teams and mentors project managers. Her earlier federal work spans the USDA, NIST and CMS.
PMP · SAFe 4 Agilist · Salesforce Certified Administrator · B.A. Communications, University of Maryland · 2024 NHLBI CIO Award for Teamwork and Innovation
Principal
More than 15 years running program, product and customer operations in regulated, data-heavy environments, including federal data modernization and health technology. Erik turns operational problems into measured, prioritized fixes and keeps several teams moving against one plan.
PMP · Lean Six Sigma Green Belt · MBA, University of Maryland · B.S. Industrial & Systems Engineering, Virginia Tech · English, Mandarin, Indonesian
For contracting officers and prime contractors looking for small-business partners.
| Code | Description |
|---|---|
| NAICS 541611 | Administrative Management & General Management Consulting Services (primary) |
| NAICS 541618 | Other Management Consulting Services |
| NAICS 541512 | Computer Systems Design Services |
| PSC R408 | Support: Professional: Program Management / Support |
| PSC R499 | Support: Professional: Other |
| SAM.gov | Registration in progress |